Issue Summary

"Issue created" webhooks occasionally are missing the Request Type field (when it should be present).

This is playing havoc with some Automation Rules that rely on the field.

Steps to Reproduce

Unfortunately, this part is still eluding us

Expected Results

Request Type field is always present if it exists.

Actual Results

Request type field is null.

Workaround

For Automation, re-fetching the issue details as the first step cane work and makes the data is available for the rest of the rule