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  1. Jira Platform Cloud
  2. JRACLOUD-82978

Inconsistent Behavior with Copy-Pasting Labels in 'Create Issue' and 'Edit Issue' Screens

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      Issue Summary

      When copying labels from a text document and pasting them directly into the label field while in the 'Edit Issue' screen, the system correctly creates multiple labels, using spaces as separators.

      However, when the same operation is attempted on the 'Create Issue' screen, the system doesn't create multiple labels. Instead, an error message is displayed, stating 'Labels can't have spaces'.

      This inconsistency in behaviour depending on whether we are in the 'Create' or 'Edit' issue screens is causing confusion and needs to be addressed.

      Steps to Reproduce

      1. Copy multiple labels from a text file or document.
      2. Paste them into the label field in the 'Create Issue' screen.
      3. Notice the error message that states 'Labels can't have spaces'.
      4. Now, repeat the same steps in the 'Edit Issue' screen.
      5. Notice that the system correctly creates multiple labels using spaces as separators.

      Expected Results

      Regardless of whether you're in the 'Create Issue' or 'Edit Issue' screen, the system should consistently create multiple labels when pasting copied labels from a text file or document, using spaces as separators.

      Actual Results

      The system only correctly creates multiple labels when on the 'Edit Issue' screen. When on the 'Create Issue' screen, it displays an error stating 'Labels can't have spaces'.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              542d9064b4d6 Denzil Dsouza
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                Created:
                Updated:
                Resolved: