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  1. Jira Platform Cloud
  2. JRACLOUD-82958

Support for Larger JQL Queries in Excel Integration

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      Issue Summary

      The current JQL character limit for Excel integration is causing issues for customers who need to query larger sets of data. This is particularly problematic for those who are migrating data and need all fields exported.

      Steps to Reproduce

      1. The user creates a JQL query that exceeds the current character limit.
      2. The user attempts to export the query results to Excel.

      Expected Results

      The JQL query, regardless of size, is successfully exported to Excel, including all queried fields and data.

      Actual Results

      When the query exceeds the current character limit, an error message is displayed and the export fails. The log file shows a GeneralException error.

      The below exception is thrown in the xxxxxxx.log file:

      GeneralException. Please try again.

      Workaround

      Currently, the workaround suggested is to reduce the number of fields to export or reduce the size of the query.

            [JRACLOUD-82958] Support for Larger JQL Queries in Excel Integration

            Matthew Hunter added a comment -
            Atlassian Update - February 19, 2025

            Hi everyone,

            Thank you for bringing this suggestion to our attention. As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

            Matthew Hunter added a comment - Atlassian Update - February 19, 2025 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritise and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity for an extended period of time, this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests on jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team - Jira Cloud Product Management

              Unassigned Unassigned
              c2812f12fd8c Adam Wood (Inactive)
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                Created:
                Updated:
                Resolved: