-
Bug
-
Resolution: Unresolved
-
High
-
7
-
Severity 3 - Minor
-
2
-
Issue Summary
Creating a duplicate of a system field in the Jira instance, example: Request Type (System field) and Request type (Custom Field) creates problem in Issue Search.
Expected Results
Search should work as expected and provide required results
Steps to Reproduce
- Have a "Request Type" system field and a "request type" custom field
- Start typing the word "request " into the JQL search and auto-suggest will suggest both fields.
- Notice that the suggestion for the System Field is "Request Type - cf[00000]"
- However when you select the suggestion, only the text "Request Type" is placed into the JQL
- This now makes it ambiguous with the "request type" (lower case) custom field and you will get the error
Actual Results
The below error is thrown in the search results :
There are multiple custom fields with the name 'Request Type'. Try using one of the following terms: cf[10010], "Request type[Checkboxes]", "Request type[Dropdown]".
Workaround
Search it using "cf[custom field number]" instead.
- relates to
-
JRACLOUD-79586 Creating a custom field with a duplicate name will break saved filters
- Closed
-
JRACLOUD-77176 having 2 custom fields with similar name, causes an issue in JQL columns and excel exporting
- Long Term Backlog
-
JRACLOUD-79983 [Tracking in issue links] Various issues related to actions that cause broken Saved Filters
- Gathering Interest