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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
When trying to add a post function to a workflow transition, specifically the 'Update Issue Custom Field' function, an 'Error type: 500 - Internal server error' message is displayed if no parameters are set before clicking 'Add'. Instead of a 500 - Internal server error message, the system should prompt the user to complete the required fields.
Steps to Reproduce
- In the workflow diagram, select any workflow transition
- Access the 'Post Functions' screen
- Click 'Add post function'
- Choose 'Update Issue Custom Field' and click 'Add'
- On the 'Add Parameters To Function' screen, don't make any changes, but click 'Add'
Expected Results
The system should prompt the user to complete the required fields.
Actual Results
An 'Error type: 500 - Internal server error' message is displayed.
Workaround
When adding the post function, make sure to select a field from the Issue Custom Field dropdown. Then click the Add button.
- duplicates
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JRACLOUD-75732 Meaningful error message instead of generic 500 Internal server error for workflows
- Gathering Interest
- is related to
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest