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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Issue Summary
When updating sprints by uploading a CSV through external system import, the importer overwrites any sprints the issue had, but it doesn't remove the sprint from an issue when the column is empty.
Steps to Reproduce
- On a project, look for a few issues already assigned to sprints
- Create a CSV with the issue keys, summaries, and sprint
- Update the sprints from the issues by adding different sprint numbers on the CSV and in one of the examples, leave the sprint empty
Example:Key Summary Sprint Sprint TEST-1 test 1 1 TEST-2 test 2 TEST-3 test 3 1 2
Expected Results
All issues have the sprints updated according to the CSV, meaning the issue on the CSV that has no sprint numbers has all the sprints removed.
Using the example:
- TEST-1 would have all its sprints overwritten to sprint 1
- TEST-2 wouldn't be associated with any sprints
- TEST-3 would be associated with sprints 1 and 2
Actual Results
The sprints are only updated for the issues that have a sprint associated (using null or an invalid sprint number will only throw an error and still doesn't update the sprint).
The issue with no sprints on the CSV keeps all the old sprints.
Using the example:
- TEST-1 would have all its sprints overwritten to sprint 1
- TEST-2 keeps all the existing sprints
- TEST-3 would be associated with sprints 1 and 2
Workaround
- Create a new sprint through the UI, to be deleted at the end of the process
- Add the sprint number from this created sprint on the CSV
- Use the external system import to update the issues
- Delete the sprint created through the UI
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team