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  1. Jira Cloud
  2. JRACLOUD-82067

Include Email headers In Tickets created via incoming mail handler in jira

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Presently as per design, when a ticket is created via an incoming mail handler it doesn't include the email headers like (To,From,Sent) and only includes the message body in the created issue description.

      It would be great if this information is included as well. 

      This feature would be helpful. You can track the information in the description itself.

      Workaround: No workaround Available here

       

            Unassigned Unassigned
            1a98662bce1a Prachi Bolar
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              Created:
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