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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Import/Export - External System Import
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10
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Severity 3 - Minor
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1
Issue Summary
While importing issue details from CSV, a new user is prompted with the choice if they want to keep users inactive which can be later changed from User Management.
When a user opts for the INACTIVE user option, instead of creating inactive users, Jira is creating active users with product access.
Steps to Reproduce
- Export CSV file containing issue details from the below link - https://<your_site>/secure/admin/ExternalImport1.jspa
- Select CSV import and select CSV file you want to import. The CSV file should contain a user having an email address that doesn't exist on the site
- Map the user details to any user information fields (e.g Reporter, Assignee, etc)
- When you reach to below screen, select 1st or 2nd option. It will create active user with ALL default product access. Both the options are not working as expected.

Expected Results
An inactive user should be created if you use 1st option or user with selected product option should be created in case you choose second option.
Actual Results
Active user is getting created with ALL default product access.
Workaround
No workaround found.
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