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  1. Jira Platform Cloud
  2. JRACLOUD-81973

Users cannot be added to group through Jira's External System Import

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      Issue Summary

      Users cannot be added to group through Jira's External System Import.

      Steps to Reproduce

      1. Create 2 groups (e.g. 'test-group-1', 'test-group-2') with user access to Jira and Confluence
      2. Go to Jira's External System Import and select 'JSON'
      3. Import a dummy user and specify the groups. Sample below:
        {
          "users": [
            {   
              "name": "test",
              "email": "test@example.com",
              "groups": [
                "test-group-1",
                "test-group-2"
              ],  
              "active": true
            }   
          ]
        }
        

      Expected Results

      User is added and also added to both of the groups

      Actual Results

      User is added, but will not be added to either of the groups due to "license limit" despite the license limit not being exceeded.

      Workaround

              Unassigned Unassigned
              4326607df174 Yuji Sakai (Inactive)
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                Created:
                Updated:
                Resolved: