-
Bug
-
Resolution: Timed out
-
Low
-
1
-
Minor
-
0
-
Issue Summary
Users cannot be added to group through Jira's External System Import.
Steps to Reproduce
- Create 2 groups (e.g. 'test-group-1', 'test-group-2') with user access to Jira and Confluence
- Go to Jira's External System Import and select 'JSON'
- Import a dummy user and specify the groups. Sample below:
{ "users": [ { "name": "test", "email": "test@example.com", "groups": [ "test-group-1", "test-group-2" ], "active": true } ] }
Expected Results
User is added and also added to both of the groups
Actual Results
User is added, but will not be added to either of the groups due to "license limit" despite the license limit not being exceeded.
Workaround
- Use create user Jira REST API and group management Jira REST API
- Not a direct workaround but you can Add user to the group(s) from the user interface instead