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  1. Jira Platform Cloud
  2. JRACLOUD-81963

Import Via JSON is not Importing the First Item from the History

      Issue Summary

      Importing History via JSON, it's not importing the first item defined in the JSON.

      Steps to Reproduce

      1. Create a JSON file that will create an issue with History
      2. Add only one History item, for example, a transition.

      Expected Results

      It will be imported the item and transition the issue.

      Actual Results

      It doesn't import the item.

      Workaround

      Add another item equal to the original one.

            [JRACLOUD-81963] Import Via JSON is not Importing the First Item from the History

            Atlassian Update - March 2024

            As I did not receive any responses to this comment I am closing this ticket.

            If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Anusha Rutnam added a comment - Atlassian Update - March 2024 As I did not receive any responses to this comment I am closing this ticket. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.

            Do the watchers of this ticket still experience this issue? I am not able to reproduce it and we have not had any recent reports. Thank you!

            Anusha Rutnam added a comment - Do the watchers of this ticket still experience this issue? I am not able to reproduce it and we have not had any recent reports. Thank you!

            Hello!

            We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to fill out this survey. Your feedback will help us learn how we can improve your experience in importing data.

            Survey link - https://forms.gle/NYNkmS92r96z42QV9

            Thanks!

            Prashanth M
            Product Manager, Jira Platform

            Prashanth M added a comment - Hello! We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to  fill out this survey . Your feedback will help us learn how we can improve your experience in importing data. Survey link -  https://forms.gle/NYNkmS92r96z42QV9 Thanks! Prashanth M Product Manager, Jira Platform

            There are 2 hard problems in computer science: cache invalidation, naming things, and off-by-1 errors. 

            Eric Anastas added a comment - There are 2 hard problems in computer science: cache invalidation, naming things, and off-by-1 errors. 

            {
            "projects": [
            {
            "description": "exportgg",
            "issues": [
            {
            "assignee": "jamie.hoch",
            "comments": [

            { "author": "chuck.alexander", "body": "status changed from \"Open\" to \"In Progress\"\n\n\n\nChanging from an explus PR to an export PR and changing Submitter-ID\nto new to force QRB review.\n", "created": "2004-09-14T18:21:06+0400" }

            ,

            { "author": "gnats.admin", "body": "status changed from \"In Progress\" to \"Closed\"\n\n\nChanged in 09Apr2009 QRB meeting.", "created": "2009-04-09T15:26:38+0400" }

            ],
            "created": "2003-07-29T14:40:05+0400",
            "description": "\n\t\nIn order to avoid using data from the wrong side of a\nsingle-sided-surface, verify that the surface normal\nis pointing in the right direction. This verification\nmight help prevent problems with regular surfaces as\nwell.\n\n",
            "environment": "\n \t\nSystem: SunOS einstein 5.5.1 Generic_103640-31 sun4d sparc SUNW,SPARCserver-1000\nArchitecture: sun4\n",
            "history": [
            {
            "author": "chuck.alexander",
            "created": "2004-09-14T18:21:06+0400",
            "items": [

            { "field": "status", "fieldType": "jira", "from": "1", "fromString": "Open", "to": "3", "toString": "In Progress" }

            ]
            },
            {
            "author": "gnats.admin",
            "created": "2009-04-09T15:26:38+0400",
            "items": [

            { "field": "status", "fieldType": "jira", "from": "3", "fromString": "In Progress", "to": "6", "toString": "Closed" }

            ]
            }
            ],
            "issueType": "Bug",
            "labels": [
            "5327"
            ],
            "priority": "high",
            "reporter": "steve.leibman",
            "status": "Closed",
            "summary": "verify surface normals before using data",
            "updated": "2009-04-09T15:26:38+0400"
            }
            ],
            "key": "EXPORTGG",
            "name": "exportgg",
            "type": "software"
            }
            ]
            }

            James Mason added a comment - { "projects": [ { "description": "exportgg", "issues": [ { "assignee": "jamie.hoch", "comments": [ { "author": "chuck.alexander", "body": "status changed from \"Open\" to \"In Progress\"\n\n\n\nChanging from an explus PR to an export PR and changing Submitter-ID\nto new to force QRB review.\n", "created": "2004-09-14T18:21:06+0400" } , { "author": "gnats.admin", "body": "status changed from \"In Progress\" to \"Closed\"\n\n\nChanged in 09Apr2009 QRB meeting.", "created": "2009-04-09T15:26:38+0400" } ], "created": "2003-07-29T14:40:05+0400", "description": "\n\t\nIn order to avoid using data from the wrong side of a\nsingle-sided-surface, verify that the surface normal\nis pointing in the right direction. This verification\nmight help prevent problems with regular surfaces as\nwell.\n\n", "environment": "\n \t\nSystem: SunOS einstein 5.5.1 Generic_103640-31 sun4d sparc SUNW,SPARCserver-1000\nArchitecture: sun4\n", "history": [ { "author": "chuck.alexander", "created": "2004-09-14T18:21:06+0400", "items": [ { "field": "status", "fieldType": "jira", "from": "1", "fromString": "Open", "to": "3", "toString": "In Progress" } ] }, { "author": "gnats.admin", "created": "2009-04-09T15:26:38+0400", "items": [ { "field": "status", "fieldType": "jira", "from": "3", "fromString": "In Progress", "to": "6", "toString": "Closed" } ] } ], "issueType": "Bug", "labels": [ "5327" ], "priority": "high", "reporter": "steve.leibman", "status": "Closed", "summary": "verify surface normals before using data", "updated": "2009-04-09T15:26:38+0400" } ], "key": "EXPORTGG", "name": "exportgg", "type": "software" } ] }

            It would be nice to know if the proposed work around is believed to be robust.   Is enough known about the failure to believe that duplicating the first event resolves the problem in general - or has it merely been observed that for some test case(s) duplication seems to fix the problem?

            James Mason added a comment - It would be nice to know if the proposed work around is believed to be robust.   Is enough known about the failure to believe that duplicating the first event resolves the problem in general - or has it merely been observed that for some test case(s) duplication seems to fix the problem?

              Unassigned Unassigned
              gsenna Gabriel Senna
              Affected customers:
              11 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: