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  1. Jira Platform Cloud
  2. JRACLOUD-81962

The 'Stop Import' function in External System Importer doesn't stop the import process

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      Summary

      The 'Stop Import' function in External System Importer doesn't stop the import process

      Environment

      • Jira 4f218d83

      Steps to Reproduce

      1. Start an import using the External System Import with a CSV file
      2. Click on 'Stop Import'

      Expected Results

      Import process is stopped

      Actual Results

      Import continues until it's completed
      The following is seen in browser's console:

      VM1354:1 POST https://<Instance>.atlassian.net/rest/jira-importers-plugin/1.0/importer/com.atlassian.jira.plugins.jim-plugin:csvImporter/abort 410 ()

VM1354:1 XHR failed loading: POST "https://<Instance>.atlassian.net/rest/jira-importers-plugin/1.0/importer/com.atlassian.jira.plugins.jim-plugin:csvImporter/abort".

      Workaround

       

      None

            [JRACLOUD-81962] The 'Stop Import' function in External System Importer doesn't stop the import process

            Prashanth M added a comment -

            Hello!

            We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to fill out this survey. Your feedback will help us learn how we can improve your experience in importing data.

            Survey link - https://forms.gle/NYNkmS92r96z42QV9

            Thanks!

            Prashanth M
            Product Manager, Jira Platform

            Prashanth M added a comment - Hello! We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to  fill out this survey . Your feedback will help us learn how we can improve your experience in importing data. Survey link -  https://forms.gle/NYNkmS92r96z42QV9 Thanks! Prashanth M Product Manager, Jira Platform

            jira added a comment -

            yep this is annoying

            jira added a comment - yep this is annoying

              Unassigned Unassigned
              hbui Houston B.
              Affected customers:
              17 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated: