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  1. Jira Cloud
  2. JRACLOUD-81935

Importing Trello board is failing with error: Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state

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    Description

      Summary

      • Trying to import a Trello board to a Jira site is interrupted and an Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state error is thrown.

      Steps to Reproduce

      1. Try to import a Trello board
      2. On your Jira site go to External System Import > Trello importer.

      Expected Results

      • Trello board is imported successfully to a Jira project.

      Actual Results

      • The import process is interrupted with the following error: Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state.

      Workaround

      • Export the Trello board to CSV or JSON and import it in Jira.
        If that does not work, we recommend creating a Support Ticket with us. Thank you!

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            Unassigned Unassigned
            0a4d3986ddf5 Marcelo Beloni
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            Dates

              Created:
              Updated: