Creating issues in Jira through CSV (external system import) is triggering notifications

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      Issue Summary

      Creating issues through CSV external system import (Only available for admins) is triggering the notification for issue created event in the notification scheme, something that does not happen when updating the issue through CSV.

      There is no documentation describing if this is expected behavior or not, however, there is common consent that this operation should not send notifications, as it would cause undesirable noise on the Jira site.

      Additionally, there's a clear inconsistency between the issue creation and update operations. Why the notifications are triggering for issue-created but not for issue-updated events?

      Steps to Reproduce

      1. Import issues using CSV external system import
      2. Notice that notifications for issues created are sent to the recipients configured on the notification scheme
      3. Try updating issues using CSV external system import
      4. Notice that notifications for issues updated are not sent to the recipients configured on the notification scheme

      Expected Results

      Notifications should not be sent for issues created from CSV external system import.

      Actual Results

      Notifications are triggering for issues created from CSV external system import.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Petter Gonçalves
            Votes:
            4 Vote for this issue
            Watchers:
            13 Start watching this issue

              Created:
              Updated: