Details
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Bug
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Resolution: Unresolved
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Medium
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6
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Severity 3 - Minor
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9
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Description
Issue Summary
When updating a sub-task in a Team-Managed Project through CSV import an error is thrown using the External System Import.
Steps to Reproduce
- Create a CSV to update any issue field in an existing sub-task
- Choose the team-managed project where the sub-task is
- Try to import CSV data through External System Import in https://site.atlassian.net/secure/admin/ExternalImport1.jspa
Expected Results
The desired field gets updated in the sub-task issue
Actual Results
The following error is thrown:
Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Failed to remove subtasks [ISSUE-KEY] parents. A parent of a subtask cannot be removed.
Workaround
REST API can be used to update the field as well as Parent of sub-tasks in Team managed projects
Attachments
Issue Links
- relates to
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JRACLOUD-81933 Whenever a team-managed project issue that has an Epic (Parent) is updated through CSV import, Epic (Parent) data is wiped out
- Long Term Backlog