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  1. Jira Platform Cloud
  2. JRACLOUD-81917

When updating a sub-task in a Team-Managed Project through CSV import an error is thrown

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      Issue Summary

      When updating a sub-task in a Team-Managed Project through CSV import an error is thrown using the External System Import.

      Steps to Reproduce

      1. Create a CSV to update any issue field in an existing sub-task
      2. Choose the team-managed project where the sub-task is
      3. Try to import CSV data through External System Import in https://site.atlassian.net/secure/admin/ExternalImport1.jspa

      Expected Results

      The desired field gets updated in the sub-task issue

      Actual Results

      The following error is thrown:

      Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Failed to remove subtasks [ISSUE-KEY] parents. A parent of a subtask cannot be removed.

      Workaround

      REST API can be used to update the field as well as Parent of sub-tasks in Team managed projects

              c832832b6adf Soham Mehta
              0a4d3986ddf5 Marcelo Beloni (Inactive)
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                Created:
                Updated:
                Resolved: