Issue Summary

The Jira Cloud IOS mobile app is incorrectly evaluating JQL saved filters in use by gadgets to the effect that IOS mobile is excluding issues that should not be excluded from the query results. When viewing the same dashboard in the website it evaluates the JQL query as expected. The effect is that the same user can view the same dashboard and will see different results on mobile (incorrect) vs the website (correct)
 

Steps to Reproduce

1. Create two issues in the same company managed JSW project, both of type bug
2. Set both issues to the status of either To Do or In Progress
3. Give one of the issues a resolution value and resolution date, but keep that issue in a statuscategory of done
4. Create a dashboard that contains and Issue Statistic Gadget on it.
5. For that gadget create a saved filter that looks like this

   project=ABC AND issuetype=Bug AND status in ("In Progress", "To Do") AND statusCategory != done ORDER BY updated DESC, created DESC 
   

6. View this dashboard with the same user account from both the website and confirm that both issues are returned in the issue count of that gadget (you can also click on that number in the gadget to see the JQL query results to confirm)
7. View the same dashboard in the IOS mobile app, as the same user.  The issue count will be lower by 1.

Expected Results

We expect that the IOS app will display the same numbers for the same gadget, on the same dashboard, for the same user.

Actual Results

IOS app is excluding any/all issues with a resolution value set for them even though the JQL query is not explicitly set to check that field.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available