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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Import/Export - Site Import
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None
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1
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9
Issue Summary
Jira projects with an underscore in the project key may be migrated with Jira Cloud to Cloud migration
Steps to Reproduce
Jira Server/DC
- Login as Jira adminstrator.
- In the navigation bar, go to Settings > System.
- In the left navigation pane, ensure “General Configuration” is selected, then click on Advanced Settings.
- Edit jira.projectkey.pattern to ([A-Z][A-Z_0-9]+) - noting the addition of an underscore.
- Create a new project key with an underscore character, for example, _U_S, U_S1 or UNDER_SCOR.
- Populate the recently created projects with some issue data.
- Use JCMA to migrate a project with an underscore in the project key.
- Jira Cloud Migration Assistant will migrate the project
Jira Cloud
- Use the Jira Cloud to Cloud migration tool to migrate projects
Expected Results
Project keys with underscores should not be migrated using Jira Cloud to Cloud migration tool, as they are an invalid project key in Jira Cloud.
Actual Results
Project keys with underscores are migrated using Jira Cloud to Cloud migration tool.
This causes downstream issues, for example, Jira smart links in Confluence do not render. They state "Can't find link".
Also, issues cannot be seen in the new issue view
Workaround
- Change the project key in the project in cloud to remove the underscore from the project key prior to migration.
- is duplicated by
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JRACLOUD-82853 Jira Projects with an underscore in the project key gets migrated.
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- Gathering Impact
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- relates to
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MIG-1801 Migrating a project having special characters(_) in the pkey to Jira Cloud succeeds without warnings
- Gathering Interest
- was split from
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MIG-506 Jira Projects with an underscore in the project key gets migrated with JCMA
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- Closed
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