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Type:
Suggestion
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Resolution: Timed out
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Component/s: Administration - Workflows and Statuses
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1
When Multiple Statuses with multiple categories created on a site via the API, the sorting is no longer follows the Status order outlined in the status page.
Steps to Reproduce
- Create multiple statuses in various categories using the API endpoint: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-status/#api-rest-api-3-statuses-post
- Assign new statutes to a Workflow
- Create test requests on a project associated with the Workflow above.
- Move requests to new statues.
- Sort the queue by Status OR create a filter and sort by status
- Observe how the order after sorting does not reflect the status order set on <Your URL>.atlassian.net/secure/admin/ViewStatuses.jspa
Workaround
- Navigate to <Your URL>.atlassian.net/secure/admin/ViewStatuses.jspa
- Change the status order using the up and down arrows.
- Change it back to the original order - if needed.
- Navigate back to the queue or filter and sort again
- The status should be ordered as expected.
Expected behaviour
No need to change the order of statuses to be sorted correctly