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  1. Jira Platform Cloud
  2. JRACLOUD-81725

Attachments pasted in new ticket window also uploads to existing opened ticket

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    • Severity 2 - Major
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      Hi guys!

      I've found multiple requests for this issue, most of them closed as a result of duplicate or "Resolved", The problem is the issue is still present in many instances and im still receiving tickets related to this issue, Please with some WKA or fix this issue.

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      Hi guys! I've found multiple requests for this issue, most of them closed as a result of duplicate or "Resolved", The problem is the issue is still present in many instances and im still receiving tickets related to this issue, Please with some WKA or fix this issue.

      Issue Summary

      Copy pasting the attachments using CTR+C and CTR+V adds duplicate attachments to the issue. This happens when an issue is opened in side issue view.

      Steps to Reproduce

      1. Go to any board and open an issue in side issue view. 
      2. Go to your files/images on local system and do a CTRL+C
      3. Come back to the Jira board and perform a CTRL+V

      This would result in duplicate attachments and the issue is replicable in multiple sites.

      Expected Results

      No duplicate attachments

      Actual Results

      Duplicate attachments

      Workaround

      Drag and drop the attachments or use attachment buttons present in full issue view to paste the file

              Unassigned Unassigned
              9cbc6436cb5b Marco Jimenez (Inactive)
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                Created:
                Updated:
                Resolved: