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  1. Jira Platform Cloud
  2. JRACLOUD-81652

wrong and confusing error message appear to customer while creating story linked to done Epic

      Issue Summary

      This is reproducible on Cloud: (yes)

      Steps to Reproduce

      1. Mark any epic as done
      2. Create a story and link it to the done Epic
      3. will give you an error "Couldn't create the issue we are having some trouble creating this issue refresh the page and try again"

      Expected Results

      give the customer a clear error that he can't create a story linked to a done Epic

      Actual Results

      wrong message appears for customer "Couldn't create the issue we are having some trouble creating this issue refresh the page and try again"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JRACLOUD-81652] wrong and confusing error message appear to customer while creating story linked to done Epic

            Matthew Hunter made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels Original: dospairing New: dospairing timeout-bulk-close202408
            Andrey Lazarev made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 911635 ]
            RS Dela Peña made changes -
            Labels New: dospairing
            Shobhna Raj made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Medhat Ahmed (Inactive) made changes -
            Attachment New: Screenshot 2023-08-11 at 11.34.15.png [ 442398 ]
            Medhat Ahmed (Inactive) created issue -

              Unassigned Unassigned
              5ece1128d2fb Medhat Ahmed (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: