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  1. Jira Platform Cloud
  2. JRACLOUD-81652

wrong and confusing error message appear to customer while creating story linked to done Epic

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      Issue Summary

      This is reproducible on Cloud: (yes)

      Steps to Reproduce

      1. Mark any epic as done
      2. Create a story and link it to the done Epic
      3. will give you an error "Couldn't create the issue we are having some trouble creating this issue refresh the page and try again"

      Expected Results

      give the customer a clear error that he can't create a story linked to a done Epic

      Actual Results

      wrong message appears for customer "Couldn't create the issue we are having some trouble creating this issue refresh the page and try again"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Screenshot 2023-08-11 at 11.34.15.png
          Screenshot 2023-08-11 at 11.34.15.png
          429 kB

            [JRACLOUD-81652] wrong and confusing error message appear to customer while creating story linked to done Epic

            Matthew Hunter added a comment -
            Atlassian Update - August 14, 2024

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - August 14, 2024 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

            Medhat Ahmed (Inactive) added a comment -

            https://getsupport.atlassian.com/browse/PCS-200958

            Medhat Ahmed (Inactive) added a comment - https://getsupport.atlassian.com/browse/PCS-200958

              Unassigned Unassigned
              5ece1128d2fb Medhat Ahmed (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: