Details
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Suggestion
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Resolution: Unresolved
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None
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1
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3
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Description
Problem Definition
Currently there are two ways of importing issues:
1. Import issues from CSV (accessible by admins and non-admins)
2. External system import
Option 1 does not allow to update existing issues, and instead will always create new issues. This is because the Issue Key field is not mappable from this tool (see JRACLOUD-62865).
In contrast, Issue ID is mappable from this tool. If the Issue ID field was usable by Jira to map to existing issues, and allow for them to be updated in-place, then non-admins would have a tool to update existing issues via CSV import, where they currently have none.
Suggested Solution
Allow use of the Issue ID field during CSV import to map to existing issues, and update existing issues in-place.
Attachments
Issue Links
- is related to
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JRACLOUD-62865 Allow Mapping of Issue-Key for Import issues from CSV (for all the users)
- Gathering Interest
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JRACLOUD-81033 Non admin users to be able to update existing issue in their own projects via Import issues from csv
- Gathering Interest