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  1. Jira Platform Cloud
  2. JRACLOUD-81572

Adding Issue type to Workflow Scheme

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      Issue Summary

      Adding a workflow with an Issue type that does not exist in project will not associate the Issue type with the Project workflow and there is no error or warning displayed.

      Steps to Reproduce

      1. Navigate to Jira Settings > Issues
      2. Select a Workflow scheme and Click on Edit
      3. Add an Issue type that does not exist in the Project Settings > Issues > Types
      4. Head back to the project settings > Workflows
      5. Click on Switch scheme
      6. Select the Edited workflow scheme
      7. Click on Associate and then Acknowledge

      Expected Results

      The workflow scheme from the project settings shows only the workflows with Issue types associated with the relevant project.

      Actual Results

      The workflow scheme is switched successfully but there are no visible changes to the workflow or an error indicating that the workflow scheme only shows the workflows with an issue type configured in the project.
      Issue.mov

      Workaround

      To resolve the issue, navigate to the Project Settings

      • Click on Issues > Types
      • Click on Actions > Edit Issue Types
      • Here, drag the new Issue type from the right and add it to the existing Issue types on the left column
      • Click on Save

      The next Step will be to navigate to Jira Settings

      • Click on Issues > Workflow Schemes
      • Locate the Workflow of choice > Click on Edit
      • Here you can add a new Workflow with the Issue type
      • Then you can navigate back to the Project Settings > Workflows
      • Click on Switch Workflows and Select the newly edited workflow.

      Workaround.mov

        1. Issue.mov
          36.15 MB
        2. Workaround.mov
          43.78 MB

              Unassigned Unassigned
              3e8f8d868093 Usman
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                Created:
                Updated:
                Resolved: