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Type:
Bug
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Resolution: Won't Fix
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Priority:
High
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Component/s: Work Item - View (Internal developer use only)
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12
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Severity 3 - Minor
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2
Issue Summary
The description field format is being changed automatically when added while creating an issue.
However, it works fine when the description is added after creating the issue or after deleting the description and typing it back.
Steps to Reproduce
- Add a description while creating an issue in a company-managed project, then click Create
- Open the issue and then edit the description. Click 'space' or delete any letter from the end of the line.
Adding screen recording for reference:
Screen Recording 2023-07-27 at 2.56.33 PM.mov![]()
Note: In order to reproduce the issue field type description should be 'Default Text Renderer' when the issue is created. Changing the renderer to Wiki style after the issue has been created with the Default Text Renderer will not prevent the behavior.
Expected Results
The description format should stay the same while editing it.
Actual Results
The description format is being changed while editing it when the description is added while creating an issue.
Workaround
- Add a description after creating an issue
- Delete the existing description and type it again.
- Copy and paste on Word document format it back and then paste it in Jira description.
Notes
This does not occur in team-managed projects.
- is related to
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JRACLOUD-98222 Cloning an issue does not render markdown/rich text in the Description field — content displays as plain text with raw markdown characters
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- Needs Triage
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