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  1. Jira Cloud
  2. JRACLOUD-81526

when creating new issue using automation with cloning attachment field then no issue updated event is triggered for attaching cloned attachment to new issue

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Issue - Backend
    • None

      Issue Summary

      when using create new issue with attachment field cloned from original issue then no issue updated webhook is triggered for assigning cloned attachment with new issue

      Steps to Reproduce

      1. configure automation so that new issue is created from original issue (attachment field is copied)

      1. configure webhook (eg. webhook.site) for issue created, issue updated, attachment created events

      3. create issue and wait for other issue to be created

      Expected Results

      following webhooks should be triggered

      • issue created (with empty attachment field)
      • attachment created
      • issue updated (with attachment field filled, and change history for attachment field present)

       

      Actual Results

      • issue created (with empty attachment field)
      • attachment created

      no issue updated event is triggered

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2023-07-24-14-36-00-186.png
          104 kB
          Tomasz Kanafa
        2. image-2023-07-24-14-37-13-082.png
          113 kB
          Tomasz Kanafa

            Unassigned Unassigned
            tkanafa Tomasz Kanafa
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            8 Vote for this issue
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              Created:
              Updated: