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  1. Jira Cloud
  2. JRACLOUD-81077

Message Custom Field (for edit) not being displayed when creating/editing an issue

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    Description

      Issue Summary

      When attempting to the read-only Message Custom Field (for edit) field provided by the JIRA Toolkit Plugin, it does not appear when creating or editing an issue. This issue has been ongoing since May 12th, 2023, and multiple users have experienced the same problem. This feature was functioning correctly before this date. I can confirm that the field is correctly added to the screen(s) and if has a proper context with a default value on it.

      Steps to Reproduce

      Follow the steps in this KB Article: https://confluence.atlassian.com/jirakb/add-a-custom-message-to-the-create-issue-screen-in-jira-server-759990667.html

      Expected Results

      The field should appear in the issue create/edit screen if added.

      Actual Results

      The Message Custom Field (for edit) is not being displayed

      Workaround

      There is no workaround

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              Unassigned Unassigned
              7372af706f9d Ariel
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              Dates

                Created:
                Updated:
                Resolved: