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Type:
Suggestion
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Resolution: Timed out
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Component/s: Issue - Backend
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1
Issue Summary
In Jira Cloud, if you use "Group By" on a field that has multiple selections/values, you are not able to create a new issue, it is greyed out. There is not any tooltip or text to explain why this happens.

Steps to Reproduce
- Step 1 - Use "Group By" in the Roadmap View Settings for a multi select field (Component, version, etc) or a custom field with multiple values.
- Step 2 - Attempt to create an issue - the option is greyed out and no ToolTip / Hover Text to explain.
Expected Results
-We should have a prompt or tooltip similar to the image above
Actual Results
"Create Issue" greyed out on Advanced Roadmap
Workaround
Currently - users will need to "Group By" fields where single values can be set