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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Work Item - Transition (Legacy)
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2
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Severity 3 - Minor
Issue Summary
When using a field in a screen associated with a workflow transition, the text inside square brackets ([]) always displays in red, despite setting a different color that correctly displays in the preview and works in the Create screen.
Description of the field:

{color:green}*[Please complete this field accordingly]*{color}
The field displays in green in the preview:

The field displays in green in the Create issue screen:

However, it displays in red on a modal screen when transitioning an issue.:

Steps to Reproduce
- Create a new field and add it to your project's screens.
- Create an empty screen and add this field to it.
- Go to the project field configuration and search for this field.
- Edit the field and set the description to:
{color:green}*[Please complete this field accordingly]*{color}
- Associate the screen created in step 2 to a workflow transition.
- Transition an issue using the workflow transition from the previous step.
Expected Results
The description should be consistently displayed across different screens. If the description displays in green in the preview, it should be green for the end user as well.
Actual Results
The description is shown in red for the field in the screen associated with the transition.
Workaround
To prevent this issue from occurring, we recommend escaping the square brackets ([]) in the description. For example, use:
{color:green}*\[Please complete this field accordingly\]*{color}