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  1. Jira Cloud
  2. JRACLOUD-80938

MS Team app doesn’t respect Resolution Screen in Jira

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    Description

      Issue Summary

      After the recent implementation in the MS Team app, it is possible to use the Transition Screen from the app.

      However, the app won’t show the "Resolution" field if the screen is having other fields other than the Resolution and Log work fields. Users are able to resolve issues from MS Team without selecting a valid resolution.

      Steps to Reproduce

      1. Create a new screen in Jira - say Resolution Screen
      2. Add - Resolution, Log Work only
      3. Add this field as the Transition Screen for the DONE/CLOSE status
      4. Transition the issue to DONE from MS Team
      5. Issue can’t be transitioned to DONE
      6. Now, add a new field to the above screen
      7. Try to transition the issue from MS Team
      8. App won’t show the Resolution field and it is possible to transition the issue to DONE without any resolutions

      Expected Results

      MS Team should show the resolution field as configured in the Jira Screen irrespective to the numbers of fields added in that screen

      Actual Results

      The issue can be marked DONE without selecting any resolution

      Workaround

      Use a Resolution Screen only with the default Jira fields if you have a use case to transition the issue to DONE from MS Team

      • Resolution
      • Log Work

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              Unassigned Unassigned
              bb22faff10c5 Rahul Kumar
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              Dates

                Created:
                Updated:
                Resolved: