Details
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Bug
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Resolution: Fixed
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Low
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None
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1
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Severity 3 - Minor
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Description
Issue Summary
After the recent implementation in the MS Team app, it is possible to use the Transition Screen from the app.
However, the app won’t show the "Resolution" field if the screen is having other fields other than the Resolution and Log work fields. Users are able to resolve issues from MS Team without selecting a valid resolution.
Steps to Reproduce
- Create a new screen in Jira - say Resolution Screen
- Add - Resolution, Log Work only
- Add this field as the Transition Screen for the DONE/CLOSE status
- Transition the issue to DONE from MS Team
- Issue can’t be transitioned to DONE
- Now, add a new field to the above screen
- Try to transition the issue from MS Team
- App won’t show the Resolution field and it is possible to transition the issue to DONE without any resolutions
Expected Results
MS Team should show the resolution field as configured in the Jira Screen irrespective to the numbers of fields added in that screen
Actual Results
The issue can be marked DONE without selecting any resolution
Workaround
Use a Resolution Screen only with the default Jira fields if you have a use case to transition the issue to DONE from MS Team
- Resolution
- Log Work
Attachments
Issue Links
- relates to
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JRACLOUD-76157 Support transition screens in MS Teams for Jira
- Closed