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  1. Jira Cloud
  2. JRACLOUD-80912

Ability to auto publish changes of issue description in new issue view (without hitting the SAVE button)

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    • Suggestion
    • Resolution: Duplicate
    • Issue - View
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    Description

      New issue view doesn't automatically save/publish changes to Description field.

      Edits are not published until you hit the save button, and edits are not discarded until you hit the cancel button. See the attached video for an example of this:

      In Jira new issue view, users who edited an issue's description can leave the change by navigating to other pages and the change won't be saved. In the previous issue view, all changes will be automatically saved once the focus is moved.

      The difference in behaviour leave users with the impression that the change is saved causing misinformation to other users until the author visit the issue again and click on. Sometimes the information will be lost due to another user overwriting the draft.

      We understand this is expected behavior in new issue view, but we would like to have an auto-save option or some other mechanism to prevent users to leave their drafts unsaved.

      Steps to reproduce

      1. Go to any issue in new issue view.
      2. Edit Description or add a new Comment.
      3. Without clicking on Save, navigate to another part of Jira e.g. other issues, administrations pages, etc.
      4. Revisit the issue and you can still see the change made in Edit mode.

      Expected result

      The behaviour where changes are saved automatically as per in previous issue view to maintaining consistency.

      Current result

      Changes made are not saved until the author realize it.

      Attachments

        1. Jira description and comments auto saving.mov
          8.59 MB
        2. screenshot-1.png
          screenshot-1.png
          379 kB
        3. screenshot-2.png
          screenshot-2.png
          50 kB

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              Unassigned Unassigned
              f098360725e2 iDa Khoshvaght
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                Created:
                Updated:
                Resolved: