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  1. Jira Cloud
  2. JRACLOUD-80366

Option to disable "Use Request Type Fields" in bulk mode.

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    Description

      Issue Summary

      Hi team.

      The option suggested is to turn off "Use Request Type Fields" toggle button in bulk mode. In GIC screen this button is ON by default, there is no option to customers turn off that for all users, he needs to inform the users to turn it off.

      I would recommend to have an option to turn it off in bulk mode, maybe using the default user settings screen: https://support.atlassian.com/jira-cloud-administration/docs/configure-the-user-default-settings/

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. Open the project
      2. Open GIC screen

      Expected Results

      If the org admin turned off "Use Request Type Fields" option for all the users, this option would be turned off for all users when creating a ticket.

      Actual Results

      There is no option to turn it off in bulk mode.

      Workaround

      Required, if there is no workaround please state:
      Org admin must advise all users to turn the button off manually.

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            Unassigned Unassigned
            5d6e2388e61c Cássio Wollmann
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            Dates

              Created:
              Updated: