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  1. Jira Platform Cloud
  2. JRACLOUD-80357

"Request type" field should not be selectable in Jira software project screens.

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian Update - August 2024
      Hi everyone,

      Thank you for raising and voting on this suggestion. Your feedback is invaluable in shaping and enhancing Jira for all users. Given the high volume of feature suggestions for Jira, we must prioritize those that provide the most value to the majority of our users. After a thorough review by the team, we have decided that we will not be able to implement this suggestion in the immediate future.

      Please remember that jira.atlassian.com is only one of many inputs for our roadmap. We’re continuously learning, analysing and interviewing customers to make Jira better. We encourage you to also share your feedback through Atlassian Community. Please also check out latest updates and upcoming plans from the Jira Cloud roadmap and the Atlassian Cloud release notes blog.

      We understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions or feedback.

      Regards,
      Joe Nguyen
      jnguyen2@atlassian.com
      Product Manager, Jira Cloud

      "Request type" field is created for Jira Service management project.
      But we can add "Request type" field in Jira software project(JSW).

      If we add "Request type" field in JSW project, we see an error when we click this field in issue view.

      Suggestion

      "Request type" field should not be selectable/added in JSW project.

              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
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