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  1. Jira Platform Cloud
  2. JRACLOUD-80141

Using middle click to open a linked issue in the new issue view duplicates opened link in Firefox

      Summary

      Using the middle click of a mouse in Firefox browsers can be configured in order to automatically open that link to a new tab. about:config setting

      browser.tabs.opentabfor.middleclick	true 
      

      However when you then use the middle click to open an issue link in the new issue view, you get 2 tabs instead of 1. Both tabs load that linked issue, but this is redundant and should not be happening.

      If you have

      browser.tabs.opentabfor.middleclick	false
      

      set, then using the middle click on an issue link is still able to open the link in a new tab. In that case that behavior is not expected to happen.

      However everywhere else within the new issue view appears to honor this middleclick setting as expected.  It only appears that the issue link has a buggy behavior here.

      Environment

      • New issue view
      • Firefox

      Steps to Reproduce

      1. Create an issue using the new issue view
      2. Link that issue to some other issue in the same Jira site
      3. use the middle click of your mouse to click that issue link

      Expected Results

      1. IF browser.tabs.opentabfor.middleclick = true
        Then
        We expect that linked issue will be opened in a single new tab
      2. IF browser.tabs.opentabfor.middleclick = false
        We expect nothing to happen as this should not open links

      Actual Results

      1. IF browser.tabs.opentabfor.middleclick = true
        Then
        We get 2 tabs with that issue link instead of one.
      2. IF browser.tabs.opentabfor.middleclick = false
        a new link is still opened once when it shouldn't be opened at all.

      Notes

      Only appears to affect Firefox so far in testing, Chrome does not do this, and safari has been inconsistent in results.

      Workaround

      reverting to the old issue view does not exhibit this bug behavior

            [JRACLOUD-80141] Using middle click to open a linked issue in the new issue view duplicates opened link in Firefox

            Matthew Hunter made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels Original: issue-view-links New: issue-view-links timeout-bulk-close202504

            Atlassian Update - April 29, 2025

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - April 29, 2025 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 0 New: 2

            Appears to be fixed in JRACLOUD-81294, and they're rolling out the fix.

            Verified with stock Firefox 125.0.2 and by running it with flag -p -no-remote for empty profile:

            Both epic child issues and issue sub-tasks open on middle-click to new tab and in background.

            Tuomas Pyyhtiä added a comment - Appears to be fixed in JRACLOUD-81294 , and they're rolling out the fix. Verified with stock Firefox 125.0.2 and by running it with flag -p -no-remote for empty profile: Both epic child issues and issue sub-tasks open on middle-click to new tab and in background.

            Oh I figured it out.  upvoted.  Middle-clicking a Jira Ticket # from the ticket details page, or the board, should not open the same issue in two browser tabs.

            Blaise Swanwick added a comment - Oh I figured it out.  upvoted.  Middle-clicking a Jira Ticket # from the ticket details page, or the board, should not open the same issue in two browser tabs.

            This is affecting me as well.  do i upvote it or what?

            Blaise Swanwick added a comment - This is affecting me as well.  do i upvote it or what?
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0

              Unassigned Unassigned
              aheinzer Andy Heinzer
              Affected customers:
              6 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: