A Jira issue does not load as expected and eventually fails with an "Aw Snap! Error code: 5" browser error

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    • 2
    • Severity 3 - Minor

      Issue Summary

      A Jira issue does not load as expected and eventually fails with an "Aw Snap! Error code: 5" browser error. Once the error is seen, the browser tab seems to be unresponsive.

      The issue is caused due to the presence of duplicate marks in the description ADF.

      Steps to Reproduce

      NA

      Expected Results

      The Jira issue issues loads as expected

      Actual Results

      The Jira issue loads for > 20 seconds and eventually fails with the error "Aw Snap! Error code:5"

      Workaround

      Contact Atlassian Support for assistance in resolving this issue.

            Assignee:
            Unassigned
            Reporter:
            Bopanna
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            Watchers:
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              Created:
              Updated:
              Resolved: