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  1. Jira Cloud
  2. JRACLOUD-80075

When searching only numbers in Jira it may lead to "You don't have access to view this issue" message page

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • Search - Frontend
    • None

    Description

      Issue Summary

      When searching issues using the quick search box, specifying just numbers will list all the possible results that matches the entered number, but when hitting enter it'll search for the specific issue key, resulting on the following page "You don't have access to view this issue" in case the issue ID doesn't exist within the instance.

      Steps to Reproduce

      1. Click on the quick search box and type any number that relates to an issue containing that number in its summary.
      2. Hit the 'Enter' button.

      VideoRecording.mp4

      Expected Results

      The list of issues containing the entered number is displayed (Just like when searching for a text String).

      Actual Results

      If the issue ID doesn't exist based on the entered number, will be redirected to "You don't have access to view this issue" page.

      Workaround

      • Use an Advanced search (Filters -> Advance issue search) e.g.
      text ~ "10479" 
      • Include some text characters within the search, this will consider any string that contains the search in question.

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              6b4ff6c05de2 jholland
              9454f07e6289 Rogelio Martinez Chavez
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              Dates

                Created:
                Updated:
                Resolved: