Issue Summary

Sandbox data cloning fails in user and group sync process.

Steps to Reproduce

1. Step 1 Some of the sites when attempted for sandbox cloning fails at user and group sync process

1. Step 2

Expected Results

Sandbox cloning should work

Actual Results

The below exception is thrown in splunk

java.lang.IllegalStateException: Duplicate key ex_user

Workaround

Use conventional site export import as the workaround. After the export is complete, remove the duplicate user from entities.xml file and then run the site import.