Value field condition is not working with != operator

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    • 7
    • Severity 3 - Minor
    • 1

      Issue Summary

      Value field condition is not working with the != operator.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      1. Go to Workflow condition of a transition and click Add condition.
      2. Select Value Field condition and click Add.
      3. Select the field Request Type and the condition as !=.
      4. Type Emailed request and click Update.
      5. The condition will be added as shown below:

        The field Request Type will have to be not equal to value 'Emailed request'. Compared as String.

      Expected Results

      If the Request Type has a value other than the Emailed request, the transition should not be visible.

      Actual Results

      The transition is visible.

      Workaround

      Using Customer Request Type in a Workflow Condition

            Assignee:
            Unassigned
            Reporter:
            Ashutosh Sharma (Inactive)
            Votes:
            4 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated: