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Bug
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Resolution: Fixed
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High
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35
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Severity 3 - Minor
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49
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The main root cause of the timeouts, predominantly is large number of fields and validation of field values across each of those fields, the problem gets worse with the larger number of issues that are selected. There is now a dynamic threshold newly introduced which factors in both the number of issues and number of fields to prevent timeouts. If the request may breach those internal thresholds there would be a warning displayed which would prompt the user to either clean up the number of fields OR reduce the number of issues in order to progress the request successfully. The upper limit of 1000 issues still remain, as long as the number of fields fall within ranges of safe execution without timeout. This fix is available to all users now and documented here https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues-at-the-same-time/
Issue Summary
Some Bulk Move pages times out
Steps to Reproduce
- From Advanced Issue Search page, select 200+ issues to be bulk moved
- Select "Bulk change all X issues" from the meatball menu of the page.
- Select Next from the “Choose Issues” Screen displayed next.
- Select “Move Issues” from the "choose operation" page
- Click "Next" to reach last page of Bulk move.
- Note: Page time out occurs before reaching the last step/clicking on "Confirm" button on the “Step 4 of 4: Confirmation…” of Bulk Move.
Affected pages:
BulkMigrateChooseContext.jspa
Expected Results
All pages load successfully
Actual Results
Some pages time out with "Page unavailable" error
Workaround
Move issues in smaller batches.
- relates to
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- Closed
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- mentioned in
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Page Loading...
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