Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-79289

Add custom fields to Affected Services

    XMLWordPrintable

Details

    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Issue Summary

      Users want to add custom fields to services under Affected Services. That means e.g. user wants to add a field from type “user picker” called “Service Manager” to a service, to extend these services’ data. like a subfield under Affected services to add more information

      To be more precise it is about adding custom fields not only to issues but also to these "services" objects and especially without the need of using OpsGenie.

      Requested by customer on https://getsupport.atlassian.com/browse/JST-777037 

      Steps to Reproduce

      1. Go to Project > Project Settings
      2. Go to Change management
      3. Go to Services > Create services
      4. NO option to add custom fields like user picker etc to expand the Affected Services

      Expected Results

      Ability to add custom fields in Affected services for JSM

      Actual Results

      Can only add services based on tiers

      Workaround

      Currently, there is no known workaround for this behavior.

      Attachments

        Activity

          People

            Unassigned Unassigned
            cec83745f36c Seerat
            Votes:
            4 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

              Created:
              Updated: