Ability to clone a single issue as base template

XMLWordPrintable

    • 3

      Request summary:  
      Ability to clone a single issue as base template.
      This would be ideal for situations where you have change management that would require a ticket that would be created from a base issue template. 

      Example:
      base_issue
      new_issue

      Whenever a customer creates a new ticket (new_issue) then update a field or a workflow in new_issue ticket, this will trigger an automation that will clone the base_issue ticket. 

      Workaround:
      No workaround so far, but some plugins i marketplace seems viable solution. 

              Assignee:
              Unassigned
              Reporter:
              Cecille Maquito (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: