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Type:
Suggestion
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Resolution: Unresolved
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None
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13
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4
Using auto-complete on an Assets filed in JQL converts the field value in the search string into a non-readable ARI.
For example if you had an Assets field called Team and used the autocomplete to select dropdown value -
Team = Engineering
Once this is selected the search string is populated NOT with 'Team = Engineering' but rather -
Team = ari:cloud:cmdb::object/f57b840b-3c5d-4a86-9f0b-8c8810fdad9f/64
This is completely non-intuitive and if one were to share filters or save a filter and refer back to it, it makes it very difficult to determine what is actually being searched for.
Workaround - Avoiding autocomplete and typing a string value instead prevents this, but again this workaround is not obvious.
IMO converting any JQL value as an ARI is an extremely poor user experience.