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  1. Jira Platform Cloud
  2. JRACLOUD-78667

Bulk change action through filters section may return the incorrect status/number of tickets

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      Issue Summary

      If you have a saved filter, then you access it modify the search and then try to bulk edit the issues, the issues that will appear to be modified may be from the previous filter search or appear with incorrect status.

      Steps to Reproduce

      1. Have a filter based on status (for example, status Done)
      2. Save the filter
      3. Access the saved filter
      4. Modify the search criteria to another status (for example, status backlog), and don't save the filter
      5. Click in "Bulk change all XX issue(s)"

      Expected Results

      The tickets from the current search will display, with the proper status, in this example the status backlog.

      Actual Results

      Tickets from the previous search will be displayed with the done status.

      OR

      Tickets from the current search will be displayed but they'll have the incorrect status. They should have backlog, but will display as done in the bulk action.

      Video displaying the issue:

      Workaround

      • Use the Jira Search https://<sitename>.atlassian.net/issues/?jql=order+by+created+DESC to search the issues and execute the bulk change.
      • Reload the bulk action page that display the incorrect information.

        1. bulk edit issue.mov
          6.10 MB
          Jessica

              c90ba8988a6b Bogdy Luca
              mdossantos Matheus
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                Created:
                Updated:
                Resolved: