Details
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Suggestion
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Resolution: Unresolved
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None
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1
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Description
Problem Description
Users can assign ticket to any account in 'Assignable user' permission. In this case, if different teams work on same project, people from team A can assign cases to members of team B.
Suggested Solution
Restrict the assignee field so it only retrieves users from same groups/role.
Workaround
N/A