Bulk issue create causing 504 gateway timeout for the customer

XMLWordPrintable

    • 1
    • Severity 3 - Minor

      Problem

      Customer when using the app - Clone epic template for jira to sees performance issues where cloning is not complete. The epic with child tickets are not cloned completely as the interface just hangs

      Environment

      Jira software

      Steps to Reproduce

      Open clone epic template for jira
      Click on "Clone Epic with children"
      When there are 160 tickets, the cloning is partial

      Expected Results

      Cloning activity provide a popup that says its done and here is the cloned Epic ID
      Epic is cloned entirely

      Actual Results

      It seem to work but stuck endlessly - never finish the operation and no popup
      The Epic is cloned but only with 50 child tickets

      Workaround

      Break the single call to bulk create into multiple seperate calls with with less issues created in each.

      Notes

            Assignee:
            Unassigned
            Reporter:
            Aruna Johny (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated:
              Resolved: