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  1. Jira Platform Cloud
  2. JRACLOUD-77947

Default Jira timezone is not displayed for the user API, when their personal timezone is not set

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      Problem

      Customer wants to export the user list with their languages. Using the API /rest/api/3/users/search it was found that, some of the users timezone is not getting displayed with the jira timezone when their personal timezone is not set

      Environment

      Jira cloud
      .

      Steps to Reproduce

      1. Use API-https://instance.atlassian.net/rest/api/3/users/search
      and then look at the results for users who does not have their personal timezone set

      Expected Results

      The API results on the browser should display the default timezone of jira in case the user does not have their timezone set.

      Actual Results

      The API results on the browser returns blank for the users, whose timezone is not set.

      Workaround

      Notes

              Unassigned Unassigned
              d31ee7a4b64e Aruna Johny (Inactive)
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                Created:
                Updated:
                Resolved: