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  1. Jira Platform Cloud
  2. JRACLOUD-77933

Searching for exact phrases with hyphen using JQL fetches not exact values - Development Panel

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      Issue Summary

      Searching for exact phrases with hyphens using JQL fetches not exact values. According to our public documentation hyphen is not a special character and should be usable to match exact searches using JQL

      This is only occurring searching data on the Development panel.

      Steps to Reproduce

      1. Set up a Development integration with Jira.
        1. e.g. Jira and Github
      2. Setup environments with a hyphen
        1. e.g. "Test-123"
      3. Setup another environment with this field set to any variation of this value
        1. e.g. "TestABC-123"
      4. Create a JQL advanced search trying to match this field value
        1. e.g. deploymentEnvironmentName ~ "\"Test-123\""
      5. The result will bring both issues, not only the one with the exact match.

      Expected Results

      JQL should fetch only exact results.

      Actual Results

      The search fetches all combinations of the value, not only exact match.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

      There are a couple of marketplace apps that can help work around this problem.

          Form Name

            [JRACLOUD-77933] Searching for exact phrases with hyphen using JQL fetches not exact values - Development Panel

            Matthew Hunter added a comment -
            Atlassian Update - November 30, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - November 30, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              eda4bad1cc88 Felipe Gaiotto
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: