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  1. Jira Platform Cloud
  2. JRACLOUD-77790

Opening the Messaging extension in the Jira chat bot within Microsoft teams renders the user profile icons incorrectly

      Issue Summary

      Opening the Messaging extension in the Jira chat box within Microsoft teams renders the user profile icons incorrectly

      The issue is reproducible if you will open the Messaging Extension in a personal conversation with the Jira chatbot. The issue is not reproducible if you open Messaging Extension in a group chat.

      Steps to Reproduce

      • Integrate Jira cloud with Microsoft Teams
      • Open the Jira chat-box in Teams
      • Click on the Messaging Extension within the Jira chatbot in Teams

      Expected Results

      Recent Jira tickets are shown with Summary, issue key, and assignee profile icon rendered correctly.

      Actual Results

      Recent Jira tickets are shown, however, the issue assignee icons are not rendered correctly.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [JRACLOUD-77790] Opening the Messaging extension in the Jira chat bot within Microsoft teams renders the user profile icons incorrectly

            Atlassian Update - November 12, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - November 12, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              56f064e7d59c Volodymyr Batrukh
              b678926ca497 Bopanna
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: