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  1. Jira Cloud
  2. JRACLOUD-77781

Allow to skip adding entries to the users notifications section when updating issue

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      There is an issue update endpoint that allows Connect apps to skip user notification, override screen security and override editable flag (admin scope required for the last two): https://developer.atlassian.com/cloud/jira/platform/rest/v2/#api-rest-api-2-issue-issueIdOrKey-put

      We use custom fields to enable Jira API for our app (users read/write custom field and our app reacts to /issue-updated webhook). We use the `notifyUsers` flag to skip notification emails.

      Everything works well except the fact that custom field update adds an entry in users notification section and issue history. In our case, the traffic is so high, that users complain and ask us to stop writing to the notifications section, but at the same time, they want to keep API access (custom fields integration).

      Would it be possible to either introduce a new flag or use `notifyUsers` flag to skip adding entries to the users' notifications section (and issue history)?

            Unassigned Unassigned
            ssreedhar@atlassian.com Shashank Sreedhar
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              Created:
              Updated: