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Bug
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Resolution: Timed out
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Low
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2
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Severity 3 - Minor
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Issue Summary
On slow systems, a project workflow with Log Work screen in a workflow transition becomes unresponsive and users won't be able to log time
Steps to Reproduce
- Create a screen adding Log Work field and add the screen to a workflow transition
- In the project's field configuration, make the field Log Work mandatory/required
- On the project board, try to open an issue and transition/drag and drop an issue so that the Log Work screen shows up (These actions should be immediate so that Log Work screen overlaps issue view modal)
- Try to add time in the Time Spent field
Expected Results
Users should be able to log time on the Log Work screen when transitioning issues across board columns
Actual Results
The Time Spent field is not clickable and users cannot log time on the Log Work screen. Also, we see a secondary window open (issue view screen) below the Log Work Screen
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
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Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team