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  1. Jira Platform Cloud
  2. JRACLOUD-77619

Issue searches containing "issueLinkType" may not work depending on the amount of existing links

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      Issue Summary

      JQL searches that include the issueLinkType field may not work depending on the amount of issues and links that exist.

      Environment

      Cloud

      • This behavior does not change between the new and old issue view

      Steps to Reproduce

      Although this problem does not occur always, it may happen in instances with a considerably high amount of issues (i.e. 300k+ issues).

      1. To replicate, run a simple search containing the issueLinkType field
        • Example: issueLinkType is not EMPTY

      Expected Results

      Search returns issues that match search criteria

      Actual Results

      An error saying "An unknown error occurred while trying to perform a search."

      A failed request with a response code of "JQL too complex" may be returned in the Browser's console

      Workaround

      Limiting the search criteria may be a valid workaround.

      • Example: project = <Project A> and issueLinkType is not EMPTY

      In case that search does not work, it is possible to try a different approach:

      • Create a filter filter like: issueLinkType is EMPTY;
      • Perform the search like the following: project = <project> AND filter != "filter"

              Unassigned Unassigned
              lhubert@atlassian.com Leonardo H
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                Created:
                Updated:
                Resolved: