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  1. Jira Platform Cloud
  2. JRACLOUD-77470

No characters are shown in PDF preview when using certain files

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      Issue Summary

      Previewing some pdf documents in Jira causes the file to display boxes instead of actual text.

      Steps to Reproduce

      1. Upload the attached file to a Jira issue
      2. Click thumbnail to see the preview

      Expected Results

      The preview is shown

      Actual Results

      No characters are shown.

      Workaround

      Download the file.

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated:
                Resolved: